Sealed system5 photos
Viking 48" Panel-Ready Side-by-Side
Stopped cooling. Both compartments drifting warm.
4 components
Hoods · Same-day service
Wall, island and professional hoods, 30 to 66 inches, with internal, in-line and remote blowers. Weak suction, a blower that will not start, lights and touch controls out. Firm price before we start, up to 1 year warranty in writing.
What we service
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Cooking & Ventilation
Kitchen & Outdoor
"Fixed our dishwasher quickly and the technician was so nice and communicative. Easy to get someone to the house even on the weekend."
Josephine N. · Google
"He was quick and explained very thoroughly what was going on with my refrigerator. The price you can't beat. Thank you!"
Monique D. · Yelp
"Mark figured out the issue with the ice and water dispenser, ordered the parts and fixed everything. Very knowledgeable."
Neeraj B. · Google
"Our Viking fridge stopped cooling on a Saturday. They came the same afternoon and had it running before dinner."
Kiera G. · Google
Why us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
Hoods are one of the units we open most. Our techs know the failure patterns before the baffle filters are out.
Blower motors and wheels, speed controls, touch boards, halogen and LED lamps and their transformers ride with the technician.
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Call before noon and we'll do our best to be there today, weekends included.
A 60 inch hood comes down and goes back up without marking the ceiling or the cabinet face.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Real units from the last few weeks.
Sealed system5 photos
Stopped cooling. Both compartments drifting warm.
4 components
Control boards2 photos
Running erratically, temperatures unstable.
2 boards
Ice maker3 photos
Ice maker had stopped filling the bin.
2 components
Sealed system6 photos
Stopped cooling. The system had lost its charge.
2 components
Freezer door5 photos
Freezer door no longer sealing or operating.
1 component
Fan motor3 photos
Running loud and not reaching temperature.
1 component
Ice maker4 photos
No ice, and the freezer section frosted over.
1 assembly
Door hinge2 photos
Right door dropping and no longer closing square.
1 mechanism
Defrost2 photos
Frost building up, water collecting inside.
Service, no parts
Control board1 photo
Not holding temperature, door no longer sealing.
2 components
Sealed system1 photo
Stopped cooling, neither door sealing.
3 components
Common faults
A hood is a blower, a speed control and a light circuit inside one canopy. Almost every call is one of those three, or ductwork that has stopped moving air.
Grease-loaded baffle filters, a blocked duct or a damper that no longer opens. The motor sounds normal and the air still does not move.
The speed control or the relay on the board has failed, or the motor capacitor is dead. A remote blower adds a second run of wiring that can open anywhere along it.
The speed control board has lost its lower taps, so the motor gets full voltage in every position. On mechanical models the rotary switch contacts are burnt.
The blower wheel is out of balance from grease build-up, or a mounting bracket has worked loose. Dry bearings give a steady whine instead of a rattle.
The lamp transformer or the LED driver has failed. On halogen models the sockets themselves burn and stop making contact.
Heat and grease reach the membrane behind the glass. Once the ribbon connector corrodes, buttons fire at random or not at all.
The filters are saturated and the tray has overflowed, or the duct run has no slope and drains back into the hood.
The heat sensor that boosts the fan is reading high, or a shorted membrane keeps a button closed. Both look identical from the front.
Bundle and save
While the technician is already at your home. Mention every unit you want checked when you book.
Call (888) 000-0000 Book onlineCoverage
Every metro has its own Viking technicians and its own local number. Pick yours for local coverage, neighborhoods and same-day availability.
Don't see your city? Call (888) 000-0000 — we cover more than the metros listed here.
Questions
Answered by our dispatch team.
Usually saturated filters or a blocked duct, not the motor. We check the airflow at the hood before we quote anything.
Yes. Roof and in-line blowers are common on Viking hoods, and we service the motor, the wiring and the switch that feeds them.
Not always. The speed control and the capacitor fail more often than the motor itself, and both cost less to replace.
Most visits are finished in one trip, usually under two hours. If a part has to be ordered we set the return date before we leave.
Yes, original parts wherever they are available. If a part is discontinued we tell you what the alternative is before we fit it.
Only where Viking offers an LED kit for your model. We do not fit parts the hood was not built for.
Clear the cooktop under the hood and have the model number handy if you can find it. Everything else is on us.
Still have a question? Call (888) 000-0000 or book online.
Book now
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
Independent repair of Viking and other high-end kitchen appliances.
(888) 000-0000Independent appliance repair company, not affiliated with, authorized by, or endorsed by Viking Range, LLC.