Sealed system5 photos
Viking 48" Panel-Ready Side-by-Side
Viking issue
Stopped cooling. Both compartments drifting warm.
Parts replaced
4 components
Rangetops · Same-day service
Viking Rangetop Repair
Professional rangetops, 30 to 60 inches, with sealed burners, griddles, grills and simmer plates. Burners that will not light, weak flame, a griddle that will not hold temperature. Firm price before we start, up to 1 year warranty in writing.
1,400+reviews
10+years on Viking
7 daysa week
What we service
Viking Appliances We Repair
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Cooking & Ventilation
Kitchen & Outdoor
Why us
Why Homeowners Choose Us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
We See This Every Day
Rangetops are one of the units we open most. Our techs know the failure patterns before the burner box is open.
OEM Parts on the Truck
Spark modules, igniter electrodes, burner caps and heads, gas valves, griddle thermostats and simmer plates ride with the technician.
Written Quote Before We Start
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Up to 1 Year Warranty
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Same Day, 7 Days a Week
Call before noon and we'll do our best to be there today, weekends included.
Built-In and Panel-Ready Units
A 60 inch rangetop comes out and goes back without marking your countertop or the cabinet face.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Recent Side-by-Side Repairs
Real units from the last few weeks.
Sealed system5 photos
Control boards2 photos
Viking Professional 48" Side-by-Side
Viking issue
Running erratically, temperatures unstable.
Parts replaced
2 boards
Ice maker3 photos
Viking 48" Built-In Side-by-Side
Viking issue
Ice maker had stopped filling the bin.
Parts replaced
2 components
Sealed system6 photos
Viking 42" Built-In Side-by-Side
Viking issue
Stopped cooling. The system had lost its charge.
Parts replaced
2 components
Freezer door5 photos
Viking 48" Panel-Ready Side-by-Side
Viking issue
Freezer door no longer sealing or operating.
Parts replaced
1 component
Fan motor3 photos
Viking 48" Built-In Side-by-Side
Viking issue
Running loud and not reaching temperature.
Parts replaced
1 component
Ice maker4 photos
Viking 48" Built-In Side-by-Side
Viking issue
No ice, and the freezer section frosted over.
Parts replaced
1 assembly
Door hinge2 photos
Viking 48" Built-In Side-by-Side
Viking issue
Right door dropping and no longer closing square.
Parts replaced
1 mechanism
Defrost2 photos
Viking 42" Professional Side-by-Side
Viking issue
Frost building up, water collecting inside.
Parts replaced
Service, no parts
Control board1 photo
Viking 48" Side-by-Side with Dispenser
Viking issue
Not holding temperature, door no longer sealing.
Parts replaced
2 components
Sealed system1 photo
Viking 42" Side-by-Side with Dispenser
Viking issue
Stopped cooling, neither door sealing.
Parts replaced
3 components
Common faults
What Usually Goes Wrong with a Rangetop
A rangetop is a burner box with no oven under it: sealed burners, and often a griddle or a grill in the same top. Almost every call comes down to ignition, gas flow or a thermostat.
Burner Clicks but Will Not Light
The spark module keeps firing because the flame sensor never confirms ignition. Usually a fouled electrode, a burner cap sitting wet or crooked, or a clogged port underneath.
All Burners Spark at Once
One switch or a wet electrode keeps the spark module energised, so every position fires together. The clicking stops only when the shorted circuit is dried out or replaced.
Weak or Yellow Flame
The orifice, the air shutter or the regulator is out of spec. After a propane conversion the wrong orifice set gives a lazy yellow flame and soot on the pan.
Simmer Will Not Stay Lit
The low flame screw inside the valve is out of adjustment, or the burner port is partly blocked, so the flame drops out as soon as the knob passes the click.
Griddle Runs Hot or Cold
The griddle thermostat sits under the plate and drifts with age. It reports a temperature the surface never reached, so the burner cycles at the wrong points.
Grill Burner Will Not Stay On
The grill has its own igniter and flame sensor. Grease on the sensor, or a cracked ceramic on the electrode, makes the module cut the gas a few seconds after lighting.
Gas Smell at the Manifold
A valve stem seal or a manifold joint has dried out. We shut the supply off, find the joint with solution and replace the seal or the valve.
Knob Turns but Nothing Happens
The valve stem is stripped or the gas valve has seized after years of grease. Nothing reaches the burner even though the knob still moves.
Bundle and save
Discounted Service Call for a 2nd Appliance
While the technician is already at your home. Mention every unit you want checked when you book.
Call (888) 000-0000 Book onlineCoverage
Locations We Serve
Every metro has its own Viking technicians and its own local number. Pick yours for local coverage, neighborhoods and same-day availability.
AtlantaGeorgia
CharlotteNorth Carolina
GreenvilleSouth Carolina
ChattanoogaTennessee
TampaFlorida
JacksonvilleFlorida
PensacolaFlorida
MiamiFlorida
New YorkNew York
ChicagoIllinois
DallasTexas
San FranciscoCalifornia
Don't see your city? Call (888) 000-0000 — we cover more than the metros listed here.
Questions
Viking Rangetop FAQ
Answered by our dispatch team.
My burner clicks but never lights. Can that be fixed?
Almost always. Nine times out of ten it is the electrode or the burner cap, not the valve. We clean or replace the part and test every burner before we leave.
Do you repair the griddle and the grill sections too?
Yes. Griddle thermostats, grill burners and their igniters are among the parts we replace most on rangetops.
Do you work on 48 and 60 inch rangetops?
Yes, every width from 30 to 60 inches, sealed burner and open burner models alike.
How long does a rangetop repair take?
Most visits are finished in one trip, usually under two hours. If a part has to be ordered we set the return date before we leave.
Do you use original Viking parts?
Yes, original parts wherever they are available. If a part is discontinued we tell you what the alternative is before we fit it.
Can you replace a single burner or does the whole top come out?
Burners, caps, heads and valves are replaced on their own. The top only comes off when the fault is in the manifold underneath.
Do I need to do anything before you arrive?
Clear the counter around the rangetop and have the model number handy if you can find it. Everything else is on us.
Still have a question? Call (888) 000-0000 or book online.
Book now
Book Your Viking Repair Today
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
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