Sealed system5 photos
Viking 48" Panel-Ready Side-by-Side
Stopped cooling. Both compartments drifting warm.
4 components
Dishwashers · Same-day service
Built-in dishwashers, 24 inches, Professional and Designer. Water on the floor, dishes coming out dirty, a cycle that will not drain, a door that leaks. Firm price before we start, up to 1 year warranty in writing.
What we service
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Cooking & Ventilation
Kitchen & Outdoor
"Fixed our dishwasher quickly and the technician was so nice and communicative. Easy to get someone to the house even on the weekend."
Josephine N. · Google
"He was quick and explained very thoroughly what was going on with my refrigerator. The price you can't beat. Thank you!"
Monique D. · Yelp
"Mark figured out the issue with the ice and water dispenser, ordered the parts and fixed everything. Very knowledgeable."
Neeraj B. · Google
"Our Viking fridge stopped cooling on a Saturday. They came the same afternoon and had it running before dinner."
Kiera G. · Google
Why us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
Dishwashers are one of the units we open most. Our techs know the failure patterns before the lower panel is off.
Circulation and drain pumps, inlet valves, door gaskets and hinge cables, float switches, spray arms and control boards ride with the technician.
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Call before noon and we'll do our best to be there today, weekends included.
A built-in dishwasher slides out and goes back without scratching the floor or the cabinet sides.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Real units from the last few weeks.
Sealed system5 photos
Stopped cooling. Both compartments drifting warm.
4 components
Control boards2 photos
Running erratically, temperatures unstable.
2 boards
Ice maker3 photos
Ice maker had stopped filling the bin.
2 components
Sealed system6 photos
Stopped cooling. The system had lost its charge.
2 components
Freezer door5 photos
Freezer door no longer sealing or operating.
1 component
Fan motor3 photos
Running loud and not reaching temperature.
1 component
Ice maker4 photos
No ice, and the freezer section frosted over.
1 assembly
Door hinge2 photos
Right door dropping and no longer closing square.
1 mechanism
Defrost2 photos
Frost building up, water collecting inside.
Service, no parts
Control board1 photo
Not holding temperature, door no longer sealing.
2 components
Sealed system1 photo
Stopped cooling, neither door sealing.
3 components
Common faults
A dishwasher is a water inlet, a circulation pump, a drain pump and a door seal. Nearly every call is a leak, a drain problem, or dishes that come out dirty.
The door gasket, the sump seal or a hose clamp has failed. Where the water shows up is rarely where it comes from, so the unit gets pulled and tested under pressure.
The drain pump is blocked or has failed, or the air gap and the disposal connection are clogged. Standing water in the tub is the first sign.
A blocked spray arm, a worn wash pump impeller, or a heater that never brings the water up to temperature. The cycle finishes and everything is still filmed.
The inlet valve has failed or the float switch is stuck up. The pump runs dry and the cycle times out with an error.
The latch or the strike is worn, or the hinge cables have snapped and the door falls open. Running it that way tears the gasket next.
The heater circuit, the thermistor or the control board has failed. The board halts the cycle rather than run without heat.
Glass or a bone chip is in the chopper or the pump housing. Left in, it destroys the impeller and then the seal.
Water has reached the control board or the door membrane. A flashing code points at the circuit, not always at the part.
Bundle and save
While the technician is already at your home. Mention every unit you want checked when you book.
Call (888) 000-0000 Book onlineCoverage
Every metro has its own Viking technicians and its own local number. Pick yours for local coverage, neighborhoods and same-day availability.
Don't see your city? Call (888) 000-0000 — we cover more than the metros listed here.
Questions
Answered by our dispatch team.
Most often the door gasket or the sump seal. We pull the unit and run it under test until the leak shows itself, rather than guessing.
Usually a blocked spray arm or water that never reaches temperature. Both are repairs, not detergent problems.
Do not let it sit. Standing water gets into the pump seal and turns a small repair into a bigger one.
Most visits are finished in one trip, usually under two hours. If a part has to be ordered we set the return date before we leave.
Yes, original parts wherever they are available. If a part is discontinued we tell you what the alternative is before we fit it.
For leaks and pump work, yes. Door, latch and control repairs are done in place.
Empty the dishwasher and clear the cabinet under the sink. Have the model number handy if you can find it.
Still have a question? Call (888) 000-0000 or book online.
Book now
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
Independent repair of Viking and other high-end kitchen appliances.
(888) 000-0000Independent appliance repair company, not affiliated with, authorized by, or endorsed by Viking Range, LLC.