Sealed system5 photos
Viking 48" Panel-Ready Side-by-Side
Stopped cooling. Both compartments drifting warm.
4 components
Wine Coolers · Same-day service
Undercounter wine cellars, 15 and 24 inches, single and dual zone. A cabinet that will not hold temperature, a zone running warm, condensation on the glass, a fan that never stops. Firm price before we start, up to 1 year warranty in writing.
What we service
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Cooking & Ventilation
Kitchen & Outdoor
"Fixed our dishwasher quickly and the technician was so nice and communicative. Easy to get someone to the house even on the weekend."
Josephine N. · Google
"He was quick and explained very thoroughly what was going on with my refrigerator. The price you can't beat. Thank you!"
Monique D. · Yelp
"Mark figured out the issue with the ice and water dispenser, ordered the parts and fixed everything. Very knowledgeable."
Neeraj B. · Google
"Our Viking fridge stopped cooling on a Saturday. They came the same afternoon and had it running before dinner."
Kiera G. · Google
Why us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
Wine coolers are one of the units we open most. Our techs know the failure patterns before the kick plate is off.
Compressors and start relays, evaporator and condenser fans, thermistors, door gaskets, glass panels and control boards ride with the technician.
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Call before noon and we'll do our best to be there today, weekends included.
A 24 inch wine cellar comes out of the cabinetry and goes back without marking the floor or the door frame.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Real units from the last few weeks.
Sealed system5 photos
Stopped cooling. Both compartments drifting warm.
4 components
Control boards2 photos
Running erratically, temperatures unstable.
2 boards
Ice maker3 photos
Ice maker had stopped filling the bin.
2 components
Sealed system6 photos
Stopped cooling. The system had lost its charge.
2 components
Freezer door5 photos
Freezer door no longer sealing or operating.
1 component
Fan motor3 photos
Running loud and not reaching temperature.
1 component
Ice maker4 photos
No ice, and the freezer section frosted over.
1 assembly
Door hinge2 photos
Right door dropping and no longer closing square.
1 mechanism
Defrost2 photos
Frost building up, water collecting inside.
Service, no parts
Control board1 photo
Not holding temperature, door no longer sealing.
2 components
Sealed system1 photo
Stopped cooling, neither door sealing.
3 components
Common faults
A wine cellar holds a narrow band of temperature and humidity behind a glass door. Nearly every call is a cooling problem, a door seal, or a fan that has given up.
The condenser is clogged, the fan has failed, or the sealed system is low on charge. The compressor runs constantly and never reaches set point.
On dual zone models the damper, the second evaporator fan, or that zone thermistor has failed. The other half keeps working normally.
The door gasket is deformed or the heater in the frame has failed. Warm room air reaches the cold glass and settles there.
The start relay or the capacitor has failed, or the compressor windings are open. The unit clicks every few minutes and stays warm.
The evaporator fan blade is icing over or its bearings are dry. The noise rises as the ice builds.
The thermistor has drifted or the board is misreading it. The display shows a temperature the cabinet never actually holds.
The defrost drain is blocked, so meltwater collects inside instead of leaving through the tube.
The hinges have sagged or the gasket has hardened. The unit runs constantly trying to make up for the leak.
Bundle and save
While the technician is already at your home. Mention every unit you want checked when you book.
Call (888) 000-0000 Book onlineCoverage
Every metro has its own Viking technicians and its own local number. Pick yours for local coverage, neighborhoods and same-day availability.
Don't see your city? Call (888) 000-0000 — we cover more than the metros listed here.
Questions
Answered by our dispatch team.
Not usually. A clogged condenser, a failed fan or a drifting sensor come first. We check those before touching the sealed system.
On dual zone units it is normally the damper, the second fan or that zone sensor. The repair is on that half only.
No. It means the door seal or the frame heater has failed, and it only gets worse from there.
Most visits are finished in one trip, usually under two hours. If a part has to be ordered we set the return date before we leave.
Yes, original parts wherever they are available. If a part is discontinued we tell you what the alternative is before we fit it.
Only from the shelves we need to reach. We will tell you which ones when we arrive.
Clear the space in front of the unit and have the model number handy if you can find it. Everything else is on us.
Still have a question? Call (888) 000-0000 or book online.
Book now
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
Independent repair of Viking and other high-end kitchen appliances.
(888) 000-0000Independent appliance repair company, not affiliated with, authorized by, or endorsed by Viking Range, LLC.