Sealed system5 photos
Viking 48" Panel-Ready Side-by-Side
Stopped cooling. Both compartments drifting warm.
4 components
Wall ovens · Same-day service
Built-in single and double wall ovens, 27 and 30 inches, gas and electric. Ovens that will not heat, temperature drifting off the dial, failed igniters and door faults. Firm price before we start, up to 1 year warranty in writing.
What we service
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Kitchen & Outdoor
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Monique D. · Yelp
"Mark figured out the issue with the ice and water dispenser, ordered the parts and fixed everything. Very knowledgeable."
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"Our Viking fridge stopped cooling on a Saturday. They came the same afternoon and had it running before dinner."
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Why us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
Wall ovens are one of the units we open most. Our techs know the failure patterns before the trim is off.
Dampers, evaporator and condenser fan motors, defrost heaters, inlet valves and gaskets ride with the technician.
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Call before noon and we'll do our best to be there today, weekends included.
A built-in wall oven comes out and goes back without marking your cabinetry.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Real units from the last few weeks.
Sealed system5 photos
Stopped cooling. Both compartments drifting warm.
4 components
Control boards2 photos
Running erratically, temperatures unstable.
2 boards
Ice maker3 photos
Ice maker had stopped filling the bin.
2 components
Sealed system6 photos
Stopped cooling. The system had lost its charge.
2 components
Freezer door5 photos
Freezer door no longer sealing or operating.
1 component
Fan motor3 photos
Running loud and not reaching temperature.
1 component
Ice maker4 photos
No ice, and the freezer section frosted over.
1 assembly
Door hinge2 photos
Right door dropping and no longer closing square.
1 mechanism
Defrost2 photos
Frost building up, water collecting inside.
Service, no parts
Control board1 photo
Not holding temperature, door no longer sealing.
2 components
Sealed system1 photo
Stopped cooling, neither door sealing.
3 components
Common faults
A wall oven sits sealed into the cabinetry with its controls, its cooling fan and its wiring all behind the trim. Most calls come down to the heating circuit, the sensor that governs it, or the door that holds the heat in.
On electric ovens it is usually the bake or broil element gone open circuit; on gas it is the igniter no longer drawing enough current to open the safety valve. Both look identical from the front.
The oven sensor and the control board decide when the element runs. A drifting sensor reports a temperature the cavity never reached, and the oven cycles around the wrong number.
On a double oven each cavity has its own element, sensor and relay, and they share only the board. When one cavity alone misbehaves, the fault is inside that cavity.
Hinges carry a heavy door with a triple glass pack. Once a hinge spring goes, the door sits proud, heat escapes at the top and moisture gets between the panes.
Normal for a while, a fault when it never stops. Usually the thermal switch behind the trim or the board that reads it.
The door lock motor and its switch. After a clean cycle the latch stays engaged, and forcing it damages the mechanism rather than freeing it.
The touch membrane or the board behind it. On built-in installs the supply at the junction box is worth checking before anything is ordered.
A failed element that has arced, or scorched wiring at the terminal block behind the oven. Both need the unit pulled from the cabinetry to see.
Bundle and save
While the technician is already at your home. Mention every unit you want checked when you book.
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Questions
Answered by our dispatch team.
Yes. It is usually the oven sensor drifting, and the board is heating to the number that sensor reports. We measure the cavity against the setpoint before deciding whether it is the sensor, a calibration offset, or the board.
Usually one. Each cavity has its own element, sensor and relay, and they share only the control board. When one cavity alone is out, the fault is almost always inside that cavity rather than in the shared board.
Yes, single and double. The oven is pulled from the cabinetry and reset without marking the millwork, and the trim is set back the way it was.
It depends on the fault and whether the part is on the truck. Elements, sensors, igniters and door hinges are common enough that we carry them. Anything model-specific is ordered against the serial number, and you get the timing in writing with the quote.
We use OEM parts identified by the serial number on your unit. Viking revised components across model years, so the model name alone is not enough to order the right one.
Usually yes on a built-in. A replacement means the cabinetry opening and the trim have to work with the new unit, which turns a repair into a carpentry job. If we think yours is past sensible repair, the technician will say so on site.
Empty the cavity if there is anything in it and leave the rest. If the technician needs the oven pulled from the cabinetry to reach the terminal block, he will do that on site.
Still have a question? Call (888) 000-0000 or book online.
Book now
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
Independent repair of Viking and other high-end kitchen appliances.
(888) 000-0000Independent appliance repair company, not affiliated with, authorized by, or endorsed by Viking Range, LLC.