Sealed system5 photos
Viking 48" Panel-Ready Side-by-Side
Viking issue
Stopped cooling. Both compartments drifting warm.
Parts replaced
4 components
Microwaves · Same-day service
Viking Microwave Repair
Built-in, drawer and convection microwaves, 24 and 30 inches. No heat, a turntable that will not turn, a door that will not latch, a dead panel. Firm price before we start, up to 1 year warranty in writing.
1,400+reviews
10+years on Viking
7 daysa week
What we service
Viking Appliances We Repair
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Cooking & Ventilation
Kitchen & Outdoor
Rated 5 out of 5
"Fixed our dishwasher quickly and the technician was so nice and communicative. Easy to get someone to the house even on the weekend."
Josephine N. · Google
Rated 5 out of 5
"He was quick and explained very thoroughly what was going on with my refrigerator. The price you can't beat. Thank you!"
Monique D. · Yelp
Rated 5 out of 5
"Mark figured out the issue with the ice and water dispenser, ordered the parts and fixed everything. Very knowledgeable."
Neeraj B. · Google
Rated 5 out of 5
"Our Viking fridge stopped cooling on a Saturday. They came the same afternoon and had it running before dinner."
Kiera G. · Google
Why us
Why Homeowners Choose Us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
We See This Every Day
Microwaves are one of the units we open most. Our techs know the failure patterns before the outer case is off.
OEM Parts on the Truck
Magnetrons, high voltage diodes and capacitors, door switches, turntable motors, drawer rails and control boards ride with the technician.
Written Quote Before We Start
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Up to 1 Year Warranty
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Same Day, 7 Days a Week
Call before noon and we'll do our best to be there today, weekends included.
Built-In and Panel-Ready Units
A built-in microwave comes out of the cabinet and goes back without marking the trim kit or the surround.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Recent Side-by-Side Repairs
Real units from the last few weeks.
Sealed system5 photos
Control boards2 photos
Viking Professional 48" Side-by-Side
Viking issue
Running erratically, temperatures unstable.
Parts replaced
2 boards
Ice maker3 photos
Viking 48" Built-In Side-by-Side
Viking issue
Ice maker had stopped filling the bin.
Parts replaced
2 components
Sealed system6 photos
Viking 42" Built-In Side-by-Side
Viking issue
Stopped cooling. The system had lost its charge.
Parts replaced
2 components
Freezer door5 photos
Viking 48" Panel-Ready Side-by-Side
Viking issue
Freezer door no longer sealing or operating.
Parts replaced
1 component
Fan motor3 photos
Viking 48" Built-In Side-by-Side
Viking issue
Running loud and not reaching temperature.
Parts replaced
1 component
Ice maker4 photos
Viking 48" Built-In Side-by-Side
Viking issue
No ice, and the freezer section frosted over.
Parts replaced
1 assembly
Door hinge2 photos
Viking 48" Built-In Side-by-Side
Viking issue
Right door dropping and no longer closing square.
Parts replaced
1 mechanism
Defrost2 photos
Viking 42" Professional Side-by-Side
Viking issue
Frost building up, water collecting inside.
Parts replaced
Service, no parts
Control board1 photo
Viking 48" Side-by-Side with Dispenser
Viking issue
Not holding temperature, door no longer sealing.
Parts replaced
2 components
Sealed system1 photo
Viking 42" Side-by-Side with Dispenser
Viking issue
Stopped cooling, neither door sealing.
Parts replaced
3 components
Common faults
What Usually Goes Wrong with a Microwave
A microwave is a high voltage circuit, a chain of door interlocks and a control board. Nearly every call is one of those three, and the interlocks are the ones that fail first.
Runs but Does Not Heat
The magnetron, the high voltage diode or the capacitor has failed. The fan and the light still work, so the unit looks healthy from the front.
Dead After the Door Was Slammed
A door interlock switch has welded or gone open and taken the fuse with it. This is the single most common microwave failure.
Door Will Not Latch
The latch hooks or the spring inside the handle assembly are worn. Running it with a bad latch damages the interlocks next.
Loud Humming Under Load
The magnetron or the high voltage transformer is breaking down. The noise rises with the power level and often trips the breaker.
Turntable Will Not Turn
The drive motor or the coupler under the tray has failed. On drawer models the rail motor and its belt do the same job.
Drawer Will Not Open or Close
The rail motor, a limit switch or a jammed track. The board stops the drawer part way to protect the mechanism.
Panel Dead or Buttons Stuck
The membrane behind the glass or the control board has failed. Heat from the cooktop below shortens their life on built-in installs.
Sparking Inside the Cavity
The waveguide cover is burnt or the cavity lining has chipped through to bare metal. Both need replacing before the unit is used again.
Bundle and save
Discounted Service Call for a 2nd Appliance
While the technician is already at your home. Mention every unit you want checked when you book.
Call (888) 000-0000 Book onlineCoverage
Locations We Serve
Every metro has its own Viking technicians and its own local number. Pick yours for local coverage, neighborhoods and same-day availability.
AtlantaGeorgia
CharlotteNorth Carolina
GreenvilleSouth Carolina
ChattanoogaTennessee
TampaFlorida
JacksonvilleFlorida
PensacolaFlorida
MiamiFlorida
New YorkNew York
ChicagoIllinois
DallasTexas
San FranciscoCalifornia
Don't see your city? Call (888) 000-0000 — we cover more than the metros listed here.
Questions
Viking Microwave FAQ
Answered by our dispatch team.
My microwave runs but the food stays cold. Is it worth fixing?
Usually yes on a built-in. The magnetron and the high voltage parts are replaceable, and a built-in costs far more to replace than to repair.
The microwave went completely dead. What is that?
Nine times out of ten it is a door interlock switch and the fuse it took with it. Both are stocked parts.
Do you work on drawer microwaves?
Yes. Rail motors, limit switches and drawer boards are the parts that fail, and we carry the common ones.
How long does a microwave repair take?
Most visits are finished in one trip, usually under two hours. If a part has to be ordered we set the return date before we leave.
Do you use original Viking parts?
Yes, original parts wherever they are available. If a part is discontinued we tell you what the alternative is before we fit it.
It sparks inside when it runs. Can I keep using it?
No. Stop using it and call us. Sparking means the waveguide cover or the cavity lining has failed.
Do I need to do anything before you arrive?
Empty the microwave and clear the counter under it. Have the model number handy if you can find it.
Still have a question? Call (888) 000-0000 or book online.
Book now
Book Your Viking Repair Today
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
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